Customer Support

How can we help?

Our team is here to help with orders, delivery, product questions, warranty checks and after-sales support.

Call 07459 207183 WhatsApp Support

Choose how you would like help

Contact our team directly or check the status of an existing order.

Call Our Team

Speak with us about products, orders, delivery or warranty support.

07459 207183

WhatsApp Support

Send your question, order number or product details through WhatsApp.

Start a conversation

Track Your Order

Use your order number and billing email to check your current status.

Track my order

What you can expect

Fast Dispatch Orders dispatched within two working days.

14-Day Check Warranty Time to check your item for any issues.

Replacement or Refund Eligible issues handled within two working days.

Local COD Cash on delivery available within 25 miles.

Our Location

Unit 17, Pinfold Industrial Estate, Field Close, Bloxwich, Walsall, West Midlands, WS3 3JS

Frequently asked questions

Quick answers

When will my order be dispatched?

Orders are normally dispatched within two working days after the order is placed and confirmed.

How can I track my order?

Open the Track Your Order page and enter your order ID together with the billing email used at checkout.

What is the 14-day check warranty?

You have 14 days to check the item. If you experience an issue, contact us with your order information and details of the problem.

Is cash on delivery available?

Cash on delivery is available for eligible addresses within 25 miles of our store location.

How do I request a replacement or refund?

Call or message our support team with your order number and details of the issue. Eligible replacement or refund requests are handled within two working days.